Privacy Policy
Maui Refresh
115 Luluka Place, Kihei, HI 96753
Effective date: June 12, 2026
Maui Refresh (“we,” “us,” or “our”) provides cleaning services on Maui. This Privacy Policy explains what information we collect through our website, mauirefresh.com, and in the course of providing our services, how we use it, and the choices you have.
Information We Collect
Information you give us. When you fill out our service request form or contact us, we collect the information you provide, such as your name, phone number, email address, service address, and details about the cleaning services you’re requesting.
Information collected automatically. Our website uses Google Analytics to understand how visitors use the site, and we use Google Ads, which places a tracking pixel on the site to measure advertising performance. These tools collect information such as your IP address, browser type, device information, pages visited, and how you arrived at our site, typically through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
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Respond to your service requests and provide cleaning services
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Schedule, confirm, and manage appointments
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Communicate with you about your service, including by phone, email, and text message
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Send invoices and process payments
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Improve our website and measure the effectiveness of our advertising
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Comply with legal obligations
Text Messaging (SMS)
If you provide your phone number, we may send you text messages related to your service, such as appointment confirmations, scheduling updates, reminders, and details about your job. Occasionally we may send limited promotional messages. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us using the information below. Consent to receive text messages is not a condition of purchasing any services.
We do not share your mobile phone number or SMS opt-in consent with any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with or sold to any third parties.
How We Share Information
We do not sell your personal information. We share information only in these limited situations:
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Service providers. We use trusted third-party tools to run our business, such as our scheduling and customer management software, payment processors, Google Analytics, and Google Ads. These providers may process your information only to perform services on our behalf.
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Legal requirements. We may disclose information if required by law, such as in response to a court order or other legal process.
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Business transfers. If our business is sold or merged, customer information may be transferred as part of that transaction.
As noted above, mobile phone numbers and SMS consent are never shared with third parties for marketing purposes.
Cookies and Analytics
Our website uses cookies through Google Analytics and Google Ads. You can control or disable cookies through your browser settings. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, and manage Google’s ad personalization at adssettings.google.com.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we work to keep your information safe and only retain it as long as needed to serve you and meet our legal obligations.
Your Choices
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Text messages: Reply STOP to opt out at any time.
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Email: You can unsubscribe from non-essential emails using the link in any message or by contacting us.
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Your information: You may contact us to request access to, correction of, or deletion of your personal information, and we will respond as required by applicable law.
Children’s Privacy
Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll post the updated version on this page with a new effective date.
Contact Us
Maui Refresh
115 Luluka Place
Kihei, HI 96753
Email: tristan@mauirefresh.com
Phone: 808.339.3600